As developers, we have multiple applications that usually require some kind of light-weight help system. We have found that FAQs are often a good fit. A static list of FAQs was adequate at first, however, as our applications matured we often needed to manage and fine tune those FAQs which meant committing and redeploying an entire application for a simple FAQ update. At this point, we looked into building FAQ management systems into our applications but we soon realized that was not very DRY. This is where Inquiry came in. Having all of our FAQs in one centralized application proved to be a real time saver and enhanced the overall experience for our end-users.
Inquiry is being developed with the following features in mind:
- Manage FAQs across multiple projects
- Create and sort FAQ categories
- Customizable layouts for each project
- Support for custom domains with CNAMES and proxies
- "Was this helpful?" ratings for each FAQ
- Embed media in FAQ answers
- API access
Head over to http://inquiryapp.com and sign up for a free account!
